[Video] Chris Heffer speaking about Social Data and CRM for Social Media Week 2012

This is the video for the presentation I did as part of Social Media Week 2012. I presented on how social data could be used in CRM. The presentation was part of the Social Data and Privacy Event held at Nebarro as part of Social Media Week London 2012. Topics covered in presentation What is CRM […]

Chris Heffer speaking at Facebook HQ for Social Media Week

This is the video for the presentation I did as part of Social Media Week 2012. I presented on “why you don’t need a social media strategy”. Would love your feedback if you get a chance to watch any of the video. Full write up without the video – Why you don’t need a social media […]

How to get more REAL followers on Twitter

Do you want to find followers on Twitter? Do you want to find real followers who actually want to hear what you have to say, engage with you and re-tweet what you say? Read on if you want to learn how you can add more followers to your total on Twitter. This blog is the result of […]

What is social business?

Do you want to know what social business is? Do you want to know how it will change business in the future? I believe there is no such thing as “Social Media”. It is just a phrase to describe the current state of the internet. I believe social business is the future of business. Social […]

How do you sell in the social era?

Are you looking to improve or modernise the way you sell? Do you want to learn how you can use the social web to help you sell more? In this post I will discuss both the traditional and the new ways salespeople can work. After reading this post you will have an insight into what […]

Why you don’t need to buy any social software

(Until you read this post) If my last post on why I wish social was NOT in my job title didn’t stir up enough controversy – then this one might! “Invest in social culture before social technology”   In this post I will explain the harsh question you need to ask yourself before you decide to spend […]

Why use social media?

Are you considering using social media at work or in your professional life? Well, then you may need to get in touch with the Stellar SEO Are you trying to figure out what social media can help you achieve or see if it’s worth your while? Read on to help you understand the value social media […]

Why you don’t need a Social Media Strategy from #smwldn

I have had a busy week this week, having spoken at four separate events. Yesterday I had the privilege of being asked to deliver a presentation at Facebook’s London office as part of Social Media Week 2012. I had a room full of people for an hour to share my views about social business. It was a great experience to […]

How to write your first blog

I have spent the past week sunning myself around a pool, high in the Italian hills of Giaole in Chainti, Tuscany. For the last 30 years I have been convinced that I cannot hold my breath under water with out holding my nose. During the first day around the pool I was embarrassingly trying to […]

What is social media?

Social Media means so many things to so many people,  I thought I would add my 2 cents. I want to start by agreeing with Gary Vaynerchuk in saying that there is no such thing as “social media”. Social media is just a term to describe the current state of the internet. Just in the […]